Privacy Policy

Privacy Policy

Privacy is of great importance to MARTINSA MOTOR S.L.U. and we want to maintain an open and transparent attitude when dealing with your personal data. Therefore, we have a policy that establishes how your personal data is treated and protected.

 

  • Who is responsible for the processing of your data?

Owner: Martinsa Motor, S.L.U. (hereinafter, Martinsa Motor).
NIF: B93415958
Registered Office: Calle Moscatel 18, 29631, Benalmádena, Málaga.

Email: hola@martinsamotor.com

  • For what purposes do we process your personal data?

Martinsa Motor will process your personal data for the following purposes:

Processing of customer or potential customer data:

(i) To make you an offer or provide you with related services regarding the purchase, sale of vehicles, insurance and/or arrangements (ii) To sell you a vehicle or services (iii) To fulfill any request you may make to us (iv) To adapt or transform your vehicle to meet your particular needs (v) To arrange for the registration of the vehicle in your name (vi) To ensure our business activity (vii) To ensure the satisfaction of our customers (viii) To send you relevant information about vehicles and services. (ix) To measure the effectiveness of our advertising actions. (x) To carry out satisfaction surveys or (xi) To investigate fraud or protect our operations and users. (xii) To prevent money laundering. (xiii) To send commercial communications in relation to our vehicles, products and services, and such communications may be based on the commercial profile developed in relation to your consumption habits, use of our services and navigation through our website. In any case, the communications of the previous 8 points, may be made by electronic means (email, WhatsApp...) and / or conventional (phone call, mail...).

Proceedings with credit institutions:

Some companies as processors may be able to advise you on applying for financing for the purchase of the vehicle. Please note that this advice is provided as processors and collaborators of the following companies: CaixaBank Consumer Finance, E.F.C., S.A., Banco Bilbao Vizcaya Argentaria S.A., Sabadell Consumer Finance, S.A.U., Sabadell Consumer Finance, S.A.U., Credit Agricole Consumer Finance Spain EFC, S.A.U., WiZink Bank, S.A.U., Banco Cetelem, S.A.U., Abanca Servicios Financieros, E.F.C., S.A, Codifis, S.A., Santander Consumer Finance, S.A., Unicaja Banco, S.A.

Video surveillance:

(i) To ensure the safety of the facility or people. (ii) To ensure the correct performance of tasks in the work environment.

 

Processing for human resources management:

(i) Development of personnel selection processes. (ii) Hiring of personnel. (iii) Payment of payroll. (iv) Training. (v) Application of the collective bargaining agreement. (vi) Management, planning and organization of work. (vii) Equality and safety in the workplace. (viii) Exercise and enjoyment of vacations. (ix) Termination of the labor relationship and all those necessary for corporate control.

 

  • Data we collect:

We process only the data necessary for each of the purposes identified above. For the aforementioned purposes we will process the following categories of personal data:

Identifying information: Name, surname, DNI or NIE, social security number, address, telephone, e-mail, photographs or voice and video recordings.

Social circumstances: Properties (information regarding the vehicle).

Personal: Date and place of birth, age, marital status, family data.

Academics and training: Academic record, training and qualifications.

Professional and employment: Experience in the professional world, category or position

Data on union affiliation, membership of a works council or union grouping.

Economic-financial: Bank details, income, income, credits, loans, guarantees, pension plan, retirement.

Preferences data.
Geolocation data: some of the functionalities allow the geolocation of the device (Tablet, Smartphone, etc.) in which it is installed.
The User may disable this option directly on the device itself, however, the deactivation of this option may prevent the use of some of the functionalities.
In the event that the User provides data of third parties, he/she declares to have the consent of the same and undertakes to transfer to the interested party, owner of said data, the information contained in this Privacy Policy, exempting Martinsa Motor from any liability in this regard. However, Martinsa Motor may carry out the necessary verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.

  • What is the legitimacy of the processing of your data?

The legal bases that legitimize the indicated treatments are the execution of the contract, sale of products and services, compliance with a legal obligation, contractual relationship, surveys, user consent and legitimate interest. Likewise, in the event that the User withdraws his/her consent to any of the processing, this shall not affect the lawfulness of the processing previously carried out.

  • Data retention period:

We only keep users' personal data to the extent that we need it in order to use it for the purpose for which it was collected, and according to the legal basis for its processing. We will keep personal data for as long as there is a contractual and/or commercial relationship with the user and once terminated, in compliance with a legal obligation for the time indicated by law. The personal data provided will be kept as long as you do not exercise the right of deletion, opposition to the processing of your data, revocation of consent, or when the dealer considers that they are no longer necessary to develop commercial actions, either because they are not adequate, relevant or outdated. In any case, the concessionaire reserves the right to keep the data duly blocked, without any use, while they may be necessary for the exercise or defense of claims or may derive some kind of judicial, legal or contractual liability from their treatment, which must be addressed and for which their recovery is necessary. The concessionaire shall comply with the provisions of the regulations in force regarding the duty to delete personal information that is no longer necessary for the purpose or purposes for which it was collected, blocking the same, in order to be able to meet the possible liabilities arising from the processing of the data, and only during the statute of limitations of such liabilities. Once these periods have elapsed, this information will be definitively deleted by means of secure methods.

  • Recipients of personal data

Service providers

In order to provide you with the services you have requested from us, we may share your personal data with our service providers, as we outsource some services. In any case, you can be assured that we take all reasonable steps to obtain commitments from our service providers to treat your personal data with the same level of protection with which we treat it.

Legal compliance and safety

It may be necessary to disclose your personal data if we are compelled to do so for reasons of public order, law enforcement or other matters of public importance, to the extent that disclosure is necessary or appropriate and we are required to do so by the competent authorities.

Martinsa Motor will treat the User's data at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy with respect to them, in accordance with the provisions of the applicable regulations, adopting for this purpose the necessary technical and organizational measures to ensure the security of your data and avoid its alteration, loss, treatment or unauthorized access, given the state of technology, the nature of the data stored and the risks to which they are exposed.

 

  • Rights of interested parties

The data subject may, at any time thereafter, exercise the rights of access, rectification, erasure, objection, portability, limitation of processing and not to be subject to a decision based solely on automated processing, including profiling, under the terms established in the data protection regulations in force at any given time. The way to exercise these rights will consist of sending a request, addressed to the concessionaire, to our e-mail address established for this purpose: hola@martinsamotor.comspecifying the right you wish to exercise. Likewise, the interested party may seek protection before the Spanish Data Protection Agency (www.aepd.es), by filing a complaint or claim. The user will respond, in any case, of the veracity of the data provided, reserving the concessionaire the right to exclude from the services to any user who has provided false data, without prejudice to other actions that may apply in law. The user is responsible for communicating any modification of the personal data provided.

Transfers outside the EU

As we have indicated, the communication of your personal data may, in some cases, involve the international transfer of your personal data outside the European Union (EU). However, and given the special attention to the treatment of your personal data that we have, when such transfer is made outside the EU, we implement measures to ensure that the personal data transferred benefit from an adequate level of protection and we adopt appropriate safeguards.

Human Resources

The concessionaire ensures the correct processing of personal data, based on the purposes of recruitment, execution of the employment contract, including compliance with the obligations established by law or collective bargaining agreement, management, planning and organization of work, equality and safety in the workplace, as well as the purposes of exercise and enjoyment, up to the moment of termination of the employment relationship. The content of these policies constitutes a process of continuous improvement. The human resources department of the concessionaire will process personal data included in job applications from potential candidates. The aforementioned personal data will be used for the PURPOSE of developing personnel selection processes. RECIPIENTS: The data collected will not be transferred to third parties. The LEGITIMATION is the pre-contractual relationship during the selection process and, subsequently, in case of being selected, the execution of the employment contract to which the interested party is a party. CONSERVATION PERIOD: the personal data provided will be kept for a period of two years in the case of cv and after the termination of the employment contract for the established legal period. RIGHTS: the interested party may at any time exercise the rights of access, rectification, deletion, opposition, limitation of processing, data portability, as well as revoke the consent given and seek guardianship before the Spanish Data Protection Agency (www.aepd.es). To exercise the aforementioned rights, the interested party shall send a written communication with the subject "Exercise of RGPD rights", specifying the request to the e-mail address: hola@martinsamotor.comWith regard to the selection process and the processing of curricula vitae, the concessionaire does not accept under any circumstances the collection of documents in paper format. Thus, the applicant can only send his CV: By e-mail, sent to the following address: hola@martinsamotor.com Or by attaching the CV in PDF format, by accessing the website.

  • Notifications

All notifications and communications by the user to the concessionaire will be considered effective, for all purposes, when addressed in any of the following ways: Sending by email to the following email address: hola@martinsamotor.com All notifications by the concessionaire to the user will be considered effective when they are made in any of the following ways: Sending by mail to the user's address when it has been previously notified to the concessionaire. Sending by e-mail to any of the e-mails that the user has previously made known to the dealer. Communication by means of a telephone call to the user's telephone number, when this has been previously brought to the attention of the concessionaire. By WhatsApp messages sent during the provision of services by the concessionaire to the user. In this sense, all notifications made by the concessionaire to the user will be considered validly made if they have been made using the data provided by the user and through the aforementioned means. To this effect, the user declares that all the data provided by him are true and correct, and undertakes to inform the dealer of all changes relating to the notification data.

  • Obligation to provide the data.

The data requested in the forms accessible from the Martinsa Motor Website are, in general, mandatory (unless otherwise specified in the required field) in order to fulfill the established purposes. Therefore, if you do not provide the

  • User's responsibility

The User guarantees that he/she is of legal age or legally emancipated if applicable, fully capable, and that the data provided to Martinsa Motor are true, accurate, complete and updated. To these effects, the User is responsible for the veracity of all the data that he/she communicates and will keep the information provided conveniently updated, in such a way that it corresponds to his/her real situation.
Guarantees that he/she has informed the third parties of whom he/she provides his/her data, in case he/she does so, of the aspects contained in this document. Likewise, you guarantee that you have obtained their authorization to provide their data to Martinsa Motor for the aforementioned purposes.
You will be responsible for any false or inaccurate information that you provide through the Web Site and for any damages, direct or indirect, that this may cause to Martinsa Motor or third parties.

  • Exercise of rights

The User can send a letter to calle Moscatel 18, 29631, Benalmádena, Málaga, or by e-mail to the following address hola@martinsamotor.com in both cases, with the Reference "Data Protection", enclosing a photocopy of your identity card or passport in force, at any time and free of charge, to:

To revoke the consents granted.
To obtain confirmation as to whether or not Martinsa Motor is processing personal data concerning the User.
To access your personal data.
To rectify inaccurate or incomplete data.
To request the deletion of your data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
Obtain from Martinsa Motor the limitation of data processing when any of the conditions provided for in the data protection regulations are met.
Obtain human intervention, to express your point of view and to challenge the automated decisions taken by Martinsa Motor.
Request the portability of your data.
The user is also informed that at any time may lodge a complaint regarding the protection of their personal data with the competent supervisory authority.

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The cookies policy of the website is determined by the provisions of the same.

  • Legal Notice

The legal notice of the website is determined by the provisions set forth therein.