Terms and Conditions

Terms and Conditions

-Total+ Premium Warranty: All parts of the car are covered under warranty; any mechanical, electrical or electronic breakdown, whether due to breakage or wear and tear (see conditions and coverage). 

We ourselves (Martinsa Motor, SLU) are the ones who guarantee the car, which allows us to provide full coverage, quick attention and avoid depending on an expert (as happens with other companies).

-Factory warranty: see manufacturer's terms and conditions. The factory warranty has coverage until the date indicated or when the mileage limit indicated by the manufacturer is reached ((consult) whichever occurs first).

-Financing: formalization expenses and opening commission already included in the installment. The discount for financing applies to private customers if applicable and depending on the interest rate and term chosen. Monthly installment calculated through Caixabank for a minimum of 60 months at 6.99% N.R. without discount or 9.99% N.R. with discount, always choosing the most favorable option for the Buyer. Discounted interest for taking out life insurance (not included in the installment). If there is a discount and a down payment is made, the discount is reduced proportionally. Permanence of 18 months. Subject to the financing conditions and approval of the financial entity. The discount for financing is applied only if applicable and depending on the interest rate and financing term chosen.

-Return policy: the Buyer may return the Vehicle within a maximum period of 15 calendar days or 1,000 kilometers traveled (whichever comes first). For vehicles whose power exceeds 120 kW (163 CV), the maximum period shall be 15 calendar days or 100 km driven (whichever comes first). The Seller will not accept the return of the Vehicle if it shows damages not present at the time of sale. The return of the Vehicle entails a return fee of three hundred euros, corresponding to handling and cleaning costs. The cost of returning the Vehicle will be free of charge if the Buyer decides to purchase another vehicle. Transport costs are always borne by the Buyer.

-CocheFree replacement vehicle: Martinsa Motor will lend a replacement vehicle on a free, unlimited and from the very first moment while any intervention is carried out under warranty to buyers of passenger cars that have a Security Plus warranty in force and that have their vehicle repaired in Martinsa Motor workshops (for vehicles with factory warranty in force, the manufacturer will be the one to dictate, according to its policy, the use and conditions of this) Subject to availability. Requirements: to be over 25 years old and have a valid European driving license for 2 years.

-The price offered is only valid, except for typographical errors, for the current day, as long as it is in stock at the time of the firm order.

-Price, characteristics and equipment of the valid vehicles, except in case of error or omission.

-The images displayed on this website may not be contractual and may not correspond to the vehicle offered.

-Consult the conditions and coverages of the Security Plus or Classic warranties.

-Some of the Martinsa Motor benefits do not apply to vehicles with factory or Basic warranty.

-This establishment has complaint and claim forms available to consumers or users who request them.

This establishment has claim and complaint forms available for consumers or users who may request for one.

-This establishment accepts the submission of complaints and claims through the electronic system of complaints and claims forms. If you have a recognized electronic certificate, you can submit your complaint or claim at the following Internet address: www.consumoresponde.es 

This establishment accepts claims and complaints through the electronic claim and complaint form system. If you have a qualified electronic certificate, you can submit your claim or complaint at the following Internet address: www.consumoresponde.es

-This commercial establishment has, at the disposal of the consumer who requests it, an individualized document of each vehicle exhibited, which indicates, among other data, its characteristics, ownership, warranty, if any, and price.